About
Highly innovative Senior UX/UI Designer with 7 years of experience driving user-centered design solutions for complex digital products. Proven ability to translate user research and business objectives into intuitive, aesthetically pleasing interfaces that significantly enhance user satisfaction and achieve measurable business outcomes. Seeking to leverage expertise in end-to-end product design, design systems, and cross-functional collaboration to create impactful experiences in a dynamic organization.
Work
Los Angeles, CA, US
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Summary
Led end-to-end UX/UI design for Innovatech's flagship SaaS platform, focusing on enhancing user workflows and visual consistency across multiple modules.
Highlights
Spearheaded the redesign of the user dashboard, improving task completion rates by 25% and reducing user support tickets by 15% within six months through iterative usability testing and feedback integration.
Developed and implemented a comprehensive design system, standardizing UI components and accelerating design-to-development handoff by 30% for a team of 10+ designers and 20+ engineers.
Conducted extensive user research, including 50+ user interviews and 10+ usability tests, to inform product roadmap decisions and validate design hypotheses, leading to a 20% increase in user satisfaction scores.
Collaborated cross-functionally with product managers, engineers, and marketing teams to define product requirements and ensure seamless integration of design solutions, contributing to a 10% growth in monthly active users.
San Francisco, CA, US
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Summary
Designed and optimized user experiences for diverse client projects, ranging from mobile applications to e-commerce websites, across various industries.
Highlights
Created wireframes, prototypes, and high-fidelity mockups for 15+ client projects, ensuring alignment with brand guidelines and user needs, resulting in a 90% client satisfaction rate on design deliverables.
Executed A/B tests and analyzed user behavior data to optimize conversion funnels for an e-commerce client, increasing checkout completion by 18% and average order value by 5%.
Conducted competitive analysis and market research to identify design opportunities and inform strategic recommendations for new product features, contributing to a 12% increase in client project scope.
Presented design concepts and rationale to clients and internal stakeholders, effectively communicating user experience principles and securing buy-in for proposed solutions.
Volunteer
Community Tech Hub
|Pro Bono UX Consultant
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Summary
Provided pro bono UX/UI design expertise to local non-profit organizations, enhancing their digital presence and service accessibility.
Highlights
Redesigned the website for a local food bank, improving navigation and donor conversion by 20% through simplified donation flows and clearer calls to action.
Developed user-friendly interfaces for a community events platform, increasing event sign-ups by 15% and volunteer engagement by 10% within the first year.
Languages
English
Spanish
Skills
Design Tools
Figma, Sketch, Adobe XD, Miro, InVision, Axure RP, Abstract.
UX Research & Strategy
User Interviews, Usability Testing, Persona Development, Journey Mapping, Information Architecture, Competitive Analysis, A/B Testing, Design Thinking.
UI Design & Prototyping
Wireframing, Prototyping, High-Fidelity Mockups, Interaction Design, Visual Design, Design Systems, Atomic Design, Responsive Design.
Collaboration & Leadership
Cross-functional Collaboration, Stakeholder Management, Agile Methodologies, Scrum, Mentorship, Presentation Skills.
Technical Understanding
HTML5, CSS3, JavaScript (conceptual), Front-end Development principles.
Interests
Photography
Landscape Photography, Digital Editing, Visual Storytelling.
Hiking
Nature Exploration, Trail Running, Outdoor Activities.